Frequently Asked Questions


Do you accept insurance?

We do not; we are a cash-pay service. This allows us to be flexible and cater services to patients without limitations. We will provide a superbill and aftercare summary that you can submit to insurance for reimbursement, and most Health Savings Accounts are eligible to be used for this service.

What can concussion rehabilitation do for me?

Research shows that patients who participate in concussion rehabilitation recover more fully and more quickly than without therapy, regardless of how long ago your concussion was. Physical therapy will guide your return to full function through a variety of visual, vestibular, balance, spatial orientation and brain retraining exercises.

How do I book with you?

Visit the Contact page to submit a form, email me at joe@concussion.care, or call me at 608-341-8463 and we’ll work out a time that works for both of us. Or book the “Online booking” banner at the top of this page!

How does my personal and health information stay protected?

I work under a Google Workspace business account that is protected and HIPAA-compliant. Virtual telehealth visits are also held under an elevated Zoom account that is protected and HIPAA-compliant.

Will our visits be in-person or virtual?

If you’re in the Fort Collins, Colorado area I will happily come to your home and work with you. If not, we can work virtually. If you’re worried about the screen time involved in a virtual visit, fear not! I will coach you through setting up tests and treatments at home - it will not involve simply staring at a screen the entire time.